How we work

Software, websites and the systems behind them

Gateflow develops websites and custom business applications , connects company data and builds AI workflows with defined permissions. Projects can also cover Linux servers or temporary technical leadership when a team needs someone to coordinate suppliers and decisions. These capabilities can be combined: a customer portal may need a new interface, a connection to existing records and an operating plan.

Agree the outcome before choosing the technology

The starting point is a task your business needs to complete, such as processing an inquiry or approving a request. Gateflow reviews the current workflow, example records, existing systems and access restrictions with the people responsible. The project brief names the decision owner, expected result, budget constraints and exclusions. Technology selection considers whether an existing product can meet the need.

Design the user journey and review a working preview

Gateflow maps the path from the first screen to a completed task, then designs the interface around that path. Gateflow uses your visual identity and the terms your team and customers recognize. In a working preview, your team can try the main steps on desktop and mobile, including missing information, empty results and failed submissions. Gateflow turns the feedback into changes and agrees their priority with you. Website work also checks how visitors find the service and reach the responsible contact.

Use AI in development with human review

Gateflow uses ChatGPT, Claude and other AI tools to help develop functions, work through requirements and prepare tests. Gateflow agrees with you which code and information may be used with these tools. Gateflow reviews changes and remains responsible for technical decisions and releases. When the delivered product includes AI agents , the project also defines permitted actions, how uncertain results are handled and where approval is required. Consequential actions can require human approval before an agent changes a customer system.

Test the result against real tasks and failure cases

Acceptance checks cover the agreed user tasks and the situations that could interrupt them. Depending on the scope, tests include permissions, invalid inputs, duplicate records and unavailable connected systems. Interface checks address keyboard use, labels, focus and contrast, with WCAG 2.2 as a reference. Website performance is measured under recorded test conditions. Security work covers access boundaries, credentials and relevant dependencies. The test record distinguishes passed checks from unresolved issues and decisions needed before release.

Plan the release and a route back

Your team reviews the result in a preview or test environment before approving production use. Gateflow agrees the release owner and change window, then documents checks after launch and the conditions for stopping or reverting a change. Data migrations need reconciliation and a recovery plan; a website move needs tested redirects and contact paths. Infrastructure work also names the people responsible for access, on-site steps and the operating handover.

Hand over the knowledge and agree ongoing support

The handover records the implemented functions, configuration, operating steps and remaining work. Code access, usage rights, hosting, external services and the next operating owner are agreed for the project. For business applications, Gateflow can continue development and maintenance for a monthly fee. The agreed scope can include updates, requested features and connections to CRM, ERP or other systems. Support windows, capacity and response arrangements are specified in the proposal.

What Gateflow delivers

• Scope the current system, the desired result and what sits outside the project.
• Name the systems and data that can be accessed, including approval and security requirements.
• Build or coordinate an initial version with an agreed scope and test that version against agreed cases.
• Document decisions, operating steps, unresolved risks and the handover owner.

Delivery and acceptance

The work can be done remotely or on site, depending on the task. Gateflow agrees the schedule, people and tools for the assignment and confirms response arrangements in the proposal.

Where this fits

Gateflow is based in Frankfurt and works with companies in Germany and across borders.